The Dos and Don'ts of Small Talk

And how to maintain longer conversations in English

In partnership with

 

Happy Monday, Reader! What topics can you talk about during those awkward moments while waiting for everyone to join a meeting or when speaking with someone for the first time?

Today you will learn how to:

  • use natural phrases for small talk

  • have longer conversations using open-ended questions

  • be more polite with indirect questions

VOCABULARY

Safe Topics

Definition: casual, polite and unimportant conversation

What makes something a “safe” topic for small talk?
→ Not personal (e.g. weight, salary,…)
→ Not controversial (e.g. political or legal views)
→ Inclusive and relatable (e.g. food, weather,..)

Examples: current events (without politics), hobbies/weekend activities, movies/books/tv shows, weather, travel plans, new technology

How can I keep conversations going longer?
Avoid yes/no questions and ask open-ended questions that encourage detailed answers. To do this, use who/what/where/when/how/why instead of do/did.

Option 1
A: Do you like your new apartment?
B: Yes/No

Option 2:
A: How’s your new apartment?
B: It’s great, it’s much bigger than I expected and it has a balcony!
A: Nice! I’ve always wanted a balcony, but it’s not very common in the UK.

Option 2 gives you more information to respond to and keeps the conversation flowing.

Sentence Structures
What’s your take on the new iPhone?
Have you heard of ByteByteGo for improving system design skills?
Did you hear about Oasis getting back together?
What did you get up to at the weekend?
Have you got any plans this weekend?

LEARNING TOOLS

All your news. None of the bias.

Be the smartest person in the room by reading 1440! Dive into 1440, where 3.5 million readers find their daily, fact-based news fix. We navigate through 100+ sources to deliver a comprehensive roundup from every corner of the internet – politics, global events, business, and culture, all in a quick, 5-minute newsletter. It's completely free and devoid of bias or political influence, ensuring you get the facts straight.

GRAMMAR

Indirect Questions For Risky Topics

There might be situations when you want to small talk about something that is not considered as “safe”. To do this, you can utilise indirect questions.

Take this example:

Person A: "How much do you earn?” (direct question)
This might leave person B feeling awkward if they don’t want to tell person A their exact salary, but also they don’t want to be rude and shut down their question.

Rephrased
Person A: “Are you happy with your salary?” (indirect question)
This gives person B the option to answer with as much detail as they like.
Person B: “Yes, I’m happy with it.” OR “Yes, I earn around $50k which is an above average salary in my city.”

Tip: Indirect questioning is very common in British culture, especially when talking with strangers.

Some direct questions are more impolite than others. It is less rude, for example, to ask ‘Where do you live?’ than ‘What do you do?’, but even this relatively inoffensive question is much better phrased in a more indirect manner, such as ‘Do you live nearby?’, or even more obliquely ‘Have you come far?’

Kate Fox, Watching the English: The Hidden Rules of English Behaviour

How to ask an indirect question? Structure your question to focus on general feelings or opinions instead of specific, factual information.

Direct

Indirect

How much did your car cost?
What’s your job title?
Where do you live?
Have you finished the project?

Was your car expensive?
What kind of work do you do?
Do you live nearby?
How’s the project going?

EXERCISES

Note: answers will be displayed in a new window. Remember to come back and complete the rest of the quiz!

Question 1

Which of the following is an open-ended question?

Login or Subscribe to participate in polls.

Question 2

Why might you use an indirect question in small talk?

Login or Subscribe to participate in polls.

Share us with a friend and win great rewards…

What did you think of today's email? 🤔

Login or Subscribe to participate in polls.

Reply

or to participate.